.abl-tkt{--tkt-navy:var(--abl-navy,#16283a);--tkt-navy-2:var(--abl-navy-2,#1b3145);--tkt-accent:var(--abl-accent-light,#61dafb);--tkt-accent-edge:var(--abl-accent,#33c2f8);--tkt-accent-ink:var(--abl-accent-ink,#1a9fc4);--tkt-on-accent:var(--abl-navy,#16283a);--tkt-ink:var(--abl-text,#1b3348);--tkt-ink-2:var(--abl-text-muted,#56697f);--tkt-muted:var(--abl-text-faint,#7d8aa3);--tkt-line:var(--abl-border,#cbd7e4);--tkt-ground:#f4f7fb}.MuiDialog-paper.abl-tkt{background:var(--tkt-ground);border-radius:14px;overflow:hidden}.abl-tkt .abl-tkt-head{background:linear-gradient(105deg, var(--tkt-navy) 0%, var(--tkt-navy-2) 100%);align-items:center;gap:14px;padding:14px 20px;display:flex}.abl-tkt .abl-tkt-head-icon{color:#fff;background:#ffffff29;border-radius:12px;flex:none;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.abl-tkt .abl-tkt-head-text{flex-direction:column;gap:2px;min-width:0;display:flex}.abl-tkt .abl-tkt-title{color:#fff;font-size:19px;font-weight:700}.abl-tkt .abl-tkt-sub{color:#ffffffb8;font-size:12.5px}.abl-tkt .abl-tkt-close{color:#ffffffd9;margin-left:auto}.abl-tkt .abl-tkt-close:hover{color:#fff;background:#ffffff24}.abl-tkt .abl-tkt-tabs{border-bottom:1px solid var(--tkt-line);background:#fff;min-height:44px;padding:0 12px}.abl-tkt .abl-tkt-tabs .MuiTab-root{text-transform:none;min-height:44px;color:var(--tkt-ink-2);font-size:13.5px;font-weight:600}.abl-tkt .abl-tkt-tabs .MuiTab-root.Mui-selected{color:var(--tkt-accent-ink)}.abl-tkt .abl-tkt-tabs .MuiTabs-indicator{background:var(--tkt-accent);height:3px}.abl-tkt .abl-tkt-body{max-height:62vh;padding:18px 20px 20px;overflow-y:auto}.abl-tkt .abl-tkt-field{background:#fff;margin-bottom:14px}.abl-tkt .abl-tkt-priority{width:180px}.abl-tkt .MuiOutlinedInput-root,.abl-satkt .MuiOutlinedInput-root{background:#fff;border-radius:10px;font-size:14px}.abl-tkt .MuiOutlinedInput-notchedOutline,.abl-satkt .MuiOutlinedInput-notchedOutline{border-color:var(--tkt-line)}.abl-tkt .MuiOutlinedInput-root.Mui-focused .MuiOutlinedInput-notchedOutline,.abl-satkt .MuiOutlinedInput-root.Mui-focused .MuiOutlinedInput-notchedOutline{border-width:2px;border-color:var(--tkt-accent-edge)}.abl-tkt .abl-tkt-note{color:var(--tkt-muted);margin:2px 0 0;font-size:12px}.abl-tkt-empty{text-align:center;color:var(--tkt-muted);padding:26px 0;font-size:13.5px}.abl-tkt-loading{justify-content:center;padding:26px 0;display:flex}.abl-tkt .abl-tkt-foot{border-top:1px solid var(--tkt-line);align-items:center;gap:12px;margin-top:18px;padding-top:16px;display:flex}.abl-tkt .abl-tkt-foot .MuiButton-root{text-transform:none;border-radius:10px;padding:9px 18px;font-size:14px;font-weight:600}.abl-tkt .abl-tkt-remote{border:1px solid var(--tkt-line);color:var(--tkt-ink-2);background:#fff;gap:8px}.abl-tkt .abl-tkt-remote:hover{background:#f7fafd;border-color:#b9cbdf}.abl-tkt .abl-tkt-submit{background:var(--tkt-accent);color:var(--tkt-on-accent);margin-left:auto}.abl-tkt .abl-tkt-submit:hover{background:var(--tkt-accent-edge)}.abl-tkt .abl-tkt-filters{gap:10px;margin-bottom:12px;display:flex}.abl-tkt .abl-tkt-filter{background:#fff;width:180px}.abl-tkt .abl-tkt-row{border:1px solid var(--tkt-line);text-align:left;cursor:pointer;width:100%;font:inherit;background:#fff;border-radius:10px;margin-bottom:8px;padding:12px 14px;display:block}.abl-tkt .abl-tkt-row:hover{border-color:var(--tkt-accent-edge);background:#fbfdff}.abl-tkt .abl-tkt-row-main{align-items:baseline;gap:10px;min-width:0;display:flex}.abl-tkt .abl-tkt-row-subject{color:var(--tkt-ink);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;overflow:hidden}.abl-tkt-no{color:var(--tkt-accent-ink);letter-spacing:.02em;flex:none;font-size:12px;font-weight:700}.abl-tkt .abl-tkt-row-meta{flex-wrap:wrap;align-items:center;gap:8px;margin-top:8px;display:flex}.abl-tkt .abl-tkt-row-site{color:var(--tkt-muted);margin-top:6px;font-size:11.5px}.abl-tkt .abl-tkt-date{color:var(--tkt-muted);margin-left:auto;font-size:11.5px}.abl-tkt .abl-tkt-count:before{content:"💬 "}.abl-tkt .abl-tkt-count{color:var(--tkt-muted);font-size:11.5px}.abl-tkt-chip{color:var(--tkt-ink-2);background:#eef2f7;border-radius:999px;padding:3px 10px;font-size:11.5px;font-weight:700}.abl-tkt-chip.is-open{color:var(--tkt-accent-ink);background:#61dafb38}.abl-tkt-chip.is-progress{color:#9a6a00;background:#fff3d6}.abl-tkt-chip.is-resolved{color:#1d7a37;background:#dff5e4}.abl-tkt-chip.is-closed{color:#5a6a7c;background:#e7ebf0}.abl-tkt-pri{color:var(--tkt-muted);font-size:11.5px;font-weight:600}.abl-tkt-pri.is-high,.abl-tkt-pri.is-urgent{color:#c62828;font-weight:700}.abl-tkt .abl-tkt-back{cursor:pointer;font:inherit;color:var(--tkt-accent-ink);background:0 0;border:0;align-items:center;gap:6px;margin-bottom:14px;padding:0;font-size:13px;font-weight:600;display:inline-flex}.abl-tkt .abl-tkt-detail-head{align-items:flex-start;gap:12px;margin-bottom:12px;display:flex}.abl-tkt .abl-tkt-detail-title{color:var(--tkt-ink);flex-direction:column;gap:3px;min-width:0;font-size:16px;font-weight:700;display:flex}.abl-tkt .abl-tkt-detail-meta{flex:none;align-items:center;gap:8px;margin-left:auto;display:flex}.abl-tkt-facts{border:1px solid var(--tkt-line);background:#fff;border-radius:10px;grid-template-columns:repeat(auto-fill,minmax(190px,1fr));gap:8px 18px;margin:0 0 14px;padding:12px 14px;display:grid}.abl-tkt-facts>div{flex-direction:column;gap:1px;min-width:0;display:flex}.abl-tkt-facts dt{letter-spacing:.03em;text-transform:uppercase;color:var(--tkt-muted);font-size:11px;font-weight:600}.abl-tkt-facts dd{color:var(--tkt-ink);overflow-wrap:anywhere;margin:0;font-size:13.5px}.abl-tkt-desc{border:1px solid var(--tkt-line);color:var(--tkt-ink);white-space:pre-wrap;background:#fff;border-radius:10px;margin-bottom:16px;padding:12px 14px;font-size:13.5px}.abl-tkt-actions{flex-wrap:wrap;gap:8px;margin-bottom:16px;display:flex}.abl-tkt-setstatus{border:1px solid var(--tkt-line);color:var(--tkt-ink-2);text-transform:none;background:#fff;border-radius:999px;padding:5px 14px;font-size:12.5px;font-weight:600}.abl-tkt-setstatus.is-current{border-color:var(--tkt-accent-edge);background:var(--tkt-accent);color:var(--tkt-on-accent)}.abl-tkt-thread{flex-direction:column;gap:10px;margin-bottom:14px;display:flex}.abl-tkt-msg{border:1px solid var(--tkt-line);background:#fff;border-radius:10px;max-width:82%;padding:10px 13px}.abl-tkt-msg.is-staff{border-color:var(--tkt-accent-edge);background:#61dafb1f;align-self:flex-end}.abl-tkt-msg-head{color:var(--tkt-muted);align-items:baseline;gap:10px;margin-bottom:4px;font-size:12px;display:flex}.abl-tkt-msg-head strong{color:var(--tkt-ink);font-size:12.5px}.abl-tkt-msg-body{color:var(--tkt-ink);white-space:pre-wrap;font-size:13.5px}.abl-tkt-reply{border-top:1px solid var(--tkt-line);align-items:flex-end;gap:10px;padding-top:14px;display:flex}.abl-tkt-send{background:var(--tkt-accent);color:var(--tkt-on-accent);text-transform:none;border-radius:10px;flex:none;padding:9px 18px;font-weight:600}.abl-tkt-send:hover{background:var(--tkt-accent-edge)}@media (width<=600px){.MuiDialog-paper.abl-tkt{border-radius:0;width:100%;max-width:100%;height:100%;max-height:100%;margin:0}.abl-tkt .abl-tkt-body{max-height:none;padding:14px}.abl-tkt-msg{max-width:100%}.abl-tkt .abl-tkt-foot{flex-direction:column-reverse;align-items:stretch}.abl-tkt .abl-tkt-submit{margin-left:0}.abl-tkt .abl-tkt-priority,.abl-tkt .abl-tkt-filter{width:100%}}.abl-satkt{--tkt-navy:var(--abl-navy,#16283a);--tkt-navy-2:var(--abl-navy-2,#1b3145);--tkt-accent:var(--abl-accent-light,#61dafb);--tkt-accent-edge:var(--abl-accent,#33c2f8);--tkt-accent-ink:var(--abl-accent-ink,#1a9fc4);--tkt-on-accent:var(--abl-navy,#16283a);--tkt-ink:var(--abl-text,#1b3348);--tkt-ink-2:var(--abl-text-muted,#56697f);--tkt-muted:var(--abl-text-faint,#7d8aa3);--tkt-line:var(--abl-border,#cbd7e4);--tkt-soft:#eef3f9;flex-direction:column;gap:14px;padding:4px 0 0;display:flex}.abl-satkt-bar{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.abl-satkt-seg{border:1px solid var(--tkt-line);background:#fff;border-radius:999px;align-items:center;gap:2px;padding:3px;display:inline-flex}.abl-satkt-segbtn{font:inherit;white-space:nowrap;color:var(--tkt-ink-2);cursor:pointer;background:0 0;border:0;border-radius:999px;padding:6px 15px;font-size:12.5px;font-weight:600;line-height:1.2;transition:background .12s,color .12s}.abl-satkt-segbtn:hover{background:var(--tkt-soft);color:var(--tkt-ink)}.abl-satkt-segbtn.is-on{background:var(--tkt-navy);color:#fff}.abl-satkt-find{border:1px solid var(--tkt-line);background:#fff;border-radius:999px;align-items:center;gap:8px;width:320px;max-width:100%;height:38px;padding:0 10px;display:flex;position:relative}.abl-satkt-find:focus-within{border-color:var(--tkt-accent-edge);box-shadow:0 0 0 3px #61dafb33}.abl-satkt-find .abl-satkt-find-icon{color:var(--tkt-muted);flex:none;font-size:19px}.abl-satkt-find input{min-width:0;font:inherit;background:0 0;border:0;outline:0;flex:auto;font-size:13.5px}.abl-satkt-find-clear{cursor:pointer;color:var(--tkt-muted);background:0 0;border:0;flex:none;align-items:center;padding:0;display:flex}.abl-satkt-find-clear:hover{color:var(--tkt-ink)}.abl-satkt-find-clear .material-icons{font-size:17px}.abl-satkt .abl-satkt-apply{background:var(--tkt-accent);color:var(--tkt-on-accent);text-transform:none;border-radius:999px;padding:8px 20px;font-size:13px;font-weight:600}.abl-satkt .abl-satkt-apply:hover{background:var(--tkt-accent-edge)}.abl-satkt-count{color:var(--tkt-muted);margin-left:auto;font-size:12.5px}.abl-satkt-count strong{color:var(--tkt-ink);font-weight:700}.abl-satkt-split{grid-template-columns:minmax(290px,360px) minmax(0,1fr);gap:14px;height:calc(100vh - 290px);min-height:520px;display:grid}.abl-satkt-list{flex-direction:column;gap:8px;min-height:0;padding-right:4px;display:flex;overflow-y:auto}.abl-satkt-row{border:1px solid var(--tkt-line);text-align:left;cursor:pointer;width:100%;font:inherit;background:#fff;border-left:3px solid #0000;border-radius:10px;padding:11px 13px;transition:border-color .12s,box-shadow .12s;display:block}.abl-satkt-row:hover{border-color:var(--tkt-accent-edge);box-shadow:0 1px 4px #16283a12}.abl-satkt-row.is-open{border-left-color:var(--tkt-accent-edge);background:#61dafb14}.abl-satkt-row-top{align-items:center;gap:8px;margin-bottom:6px;display:flex}.abl-satkt-row-replies{color:var(--tkt-muted);align-items:center;gap:3px;margin-left:auto;font-size:11.5px;font-weight:600;display:inline-flex}.abl-satkt-row-replies .material-icons{font-size:14px}.abl-satkt-row-subject{-webkit-line-clamp:2;color:var(--tkt-ink);-webkit-box-orient:vertical;font-size:13.5px;font-weight:600;line-height:1.35;display:-webkit-box;overflow:hidden}.abl-satkt-row-foot{color:var(--tkt-ink-2);align-items:center;gap:8px;min-width:0;margin-top:8px;font-size:11.5px;display:flex}.abl-satkt-row-who{align-items:center;gap:6px;min-width:0;display:inline-flex}.abl-satkt-row-name{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.abl-satkt-row-date{color:var(--tkt-muted);flex:none;margin-left:auto}.abl-satkt-row-site{border-top:1px dashed var(--tkt-line);color:var(--tkt-accent-ink);text-overflow:ellipsis;white-space:nowrap;margin-top:7px;padding-top:7px;font-size:11.5px;font-weight:600;display:block;overflow:hidden}.abl-satkt-detail{border:1px solid var(--tkt-line);background:#fff;border-radius:12px;flex-direction:column;min-height:0;display:flex;overflow:hidden}.abl-satkt-placeholder{text-align:center;color:var(--tkt-muted);flex-direction:column;align-items:center;gap:10px;margin:auto;padding:40px 20px;font-size:13.5px;display:flex}.abl-satkt-placeholder .material-icons{color:var(--tkt-line);font-size:34px}.abl-satkt-placeholder p{margin:0}.abl-satkt-dhead{border-bottom:1px solid var(--tkt-line);flex:none;align-items:flex-start;gap:14px;padding:15px 18px 13px;display:flex}.abl-satkt-dhead-main{flex:auto;min-width:0}.abl-satkt-eyebrow{align-items:center;gap:8px;min-width:0;display:flex}.abl-satkt-dot{background:var(--tkt-muted);border-radius:50%;flex:none;width:3px;height:3px}.abl-satkt-dsite{color:var(--tkt-accent-ink);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.abl-satkt-detail-subject{color:var(--tkt-ink);text-wrap:balance;margin:4px 0 0;font-size:18px;font-weight:700;line-height:1.3}.abl-satkt-dwho{flex-wrap:wrap;align-items:center;gap:9px;margin-top:10px;display:flex}.abl-satkt-dwho-text{flex-direction:column;min-width:0;line-height:1.3;display:flex}.abl-satkt-dwho-text strong{color:var(--tkt-ink);font-size:13px}.abl-satkt-dwho-text a{color:var(--tkt-ink-2);font-size:12px;text-decoration:none}.abl-satkt-dwho-text a:hover{color:var(--tkt-accent-ink);text-decoration:underline}.abl-satkt-draised{color:var(--tkt-muted);margin-left:auto;font-size:12px}.abl-satkt-dchips{flex:none;align-items:center;gap:8px;display:flex}.abl-satkt-pri{color:var(--tkt-muted);align-items:center;gap:2px;font-size:11.5px;font-weight:600;display:inline-flex}.abl-satkt-pri.is-high,.abl-satkt-pri.is-urgent{color:#c62828;background:#fdeaea;border-radius:999px;padding:3px 9px 3px 6px;font-weight:700}.abl-satkt-pri .material-icons{font-size:15px}.abl-satkt-tech{border-bottom:1px solid var(--tkt-line);background:var(--tkt-soft);flex-wrap:wrap;flex:none;align-items:center;gap:6px 20px;padding:9px 18px;display:flex}.abl-satkt-tech-item{align-items:baseline;gap:7px;min-width:0;max-width:100%;display:inline-flex}.abl-satkt-tech-k{letter-spacing:.04em;text-transform:uppercase;color:var(--tkt-muted);flex:none;font-size:10.5px;font-weight:700}.abl-satkt-tech-v{color:var(--tkt-ink);text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.abl-satkt-controls{border-bottom:1px solid var(--tkt-line);flex-wrap:wrap;flex:none;align-items:center;gap:12px;padding:11px 18px;display:flex}.abl-satkt-setbar{border:1px solid var(--tkt-line);background:#fff;border-radius:9px;display:inline-flex;overflow:hidden}.abl-satkt-setbtn{border:0;border-left:1px solid var(--tkt-line);font:inherit;white-space:nowrap;color:var(--tkt-ink-2);cursor:pointer;background:#fff;padding:7px 14px;font-size:12.5px;font-weight:600;line-height:1.2;transition:background .12s,color .12s}.abl-satkt-setbtn:first-child{border-left:0}.abl-satkt-setbtn:hover:not(:disabled){background:var(--tkt-soft);color:var(--tkt-ink)}.abl-satkt-setbtn.is-current,.abl-satkt-setbtn.is-current:disabled{background:var(--tkt-accent);color:var(--tkt-on-accent);cursor:default}.abl-satkt-setbtn:disabled:not(.is-current){opacity:.5;cursor:default}.abl-satkt-assign{background:#fff;width:210px;margin-left:auto!important}.abl-satkt-scroll{background:#fbfcfe;flex:auto;min-height:0;padding:16px 18px;overflow-y:auto}.abl-satkt-thread{flex-direction:column;gap:14px;display:flex}.abl-satkt-post{align-items:flex-start;gap:10px;max-width:88%;display:flex}.abl-satkt-post.is-staff{flex-direction:row-reverse;align-self:flex-end}.abl-satkt-av{background:var(--tkt-navy);color:#fff;letter-spacing:.02em;border-radius:50%;flex:none;justify-content:center;align-items:center;width:30px;height:30px;font-size:11px;font-weight:700;display:inline-flex}.abl-satkt-av.is-sm{width:20px;height:20px;font-size:9px}.abl-satkt-post.is-staff .abl-satkt-av{background:var(--tkt-accent-ink)}.abl-satkt-bubble{border:1px solid var(--tkt-line);background:#fff;border-radius:3px 12px 12px;min-width:0;padding:10px 13px}.abl-satkt-post.is-staff .abl-satkt-bubble{border-color:var(--tkt-accent-edge);background:#61dafb1f;border-top-left-radius:12px;border-top-right-radius:3px}.abl-satkt-post.is-opening .abl-satkt-bubble{border-left:3px solid var(--tkt-navy)}.abl-satkt-bubble-head{flex-wrap:wrap;align-items:baseline;gap:8px;margin-bottom:4px;display:flex}.abl-satkt-bubble-head strong{color:var(--tkt-ink);font-size:12.5px}.abl-satkt-role{background:var(--tkt-accent-ink);color:#fff;letter-spacing:.03em;text-transform:uppercase;border-radius:999px;padding:1px 7px;font-size:10px;font-weight:700}.abl-satkt-role.is-quiet{background:var(--tkt-soft);color:var(--tkt-ink-2)}.abl-satkt-bubble-at{color:var(--tkt-muted);white-space:nowrap;margin-left:auto;font-size:11.5px}.abl-satkt-bubble-body{color:var(--tkt-ink);white-space:pre-wrap;overflow-wrap:anywhere;font-size:13.5px;line-height:1.5}.abl-satkt-composer{border-top:1px solid var(--tkt-line);background:#fff;flex:none;align-items:flex-end;gap:10px;padding:12px 18px;display:flex}.abl-satkt .abl-satkt-send{background:var(--tkt-accent);color:var(--tkt-on-accent);text-transform:none;white-space:nowrap;border-radius:10px;flex:none;gap:6px;padding:9px 18px;font-size:13px;font-weight:600}.abl-satkt .abl-satkt-send:hover{background:var(--tkt-accent-edge)}.abl-satkt .abl-satkt-send.Mui-disabled{background:var(--tkt-soft);color:var(--tkt-muted)}.abl-satkt .abl-satkt-send .material-icons{font-size:17px}@media (width<=1100px){.abl-satkt-split{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}.abl-satkt-list{max-height:300px}.abl-satkt-detail{height:70vh;min-height:460px}}@media (width<=700px){.abl-satkt-bar{gap:8px}.abl-satkt-seg{justify-content:flex-start;width:100%;overflow-x:auto}.abl-satkt-find{width:100%}.abl-satkt-count{margin-left:0}.abl-satkt-dhead,.abl-satkt-tech,.abl-satkt-controls,.abl-satkt-scroll,.abl-satkt-composer{padding-left:13px;padding-right:13px}.abl-satkt-dhead{flex-direction:column;gap:10px}.abl-satkt-dchips{order:-1}.abl-satkt-setbar{width:100%;overflow-x:auto}.abl-satkt-assign{width:100%;margin-left:0!important}.abl-satkt-post{max-width:100%}.abl-satkt-composer{flex-direction:column;align-items:stretch}}.abl-tkt input,.abl-tkt textarea,.abl-tkt .MuiOutlinedInput-input,.abl-tkt .MuiSelect-select,.abl-satkt input,.abl-satkt textarea,.abl-satkt .MuiOutlinedInput-input,.abl-satkt .MuiSelect-select{color:var(--tkt-ink,#1b3348);-webkit-text-fill-color:var(--tkt-ink,#1b3348)}.abl-tkt input::placeholder,.abl-tkt textarea::placeholder,.abl-satkt input::placeholder,.abl-satkt textarea::placeholder{color:#9aa8b8;-webkit-text-fill-color:#9aa8b8;opacity:1}.abl-tkt .MuiInputLabel-root,.abl-satkt .MuiInputLabel-root{color:var(--tkt-ink-2,#56697f)}.abl-tkt .MuiInputLabel-root.Mui-focused,.abl-satkt .MuiInputLabel-root.Mui-focused{color:var(--tkt-accent-ink,#1a9fc4)}.abl-tkt .MuiFormHelperText-root,.abl-satkt .MuiFormHelperText-root{color:var(--tkt-muted,#7d8aa3)}.abl-tkt-menu .MuiMenuItem-root{color:var(--abl-text,#1b3348);-webkit-text-fill-color:var(--abl-text,#1b3348)}.abl-tkt-menu .MuiMenuItem-root.Mui-selected,.abl-tkt-menu .MuiMenuItem-root.Mui-selected:hover{color:var(--abl-accent-ink,#1a9fc4);-webkit-text-fill-color:var(--abl-accent-ink,#1a9fc4)}